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Dear League Leaders,
This the time of year when League leaders, well, do a lot MORE speaking! Here are some skills you can apply when you're communicating face-to-face, over the phone, moderating a debate or during presentations.
Um, what perception, like, do you create, you know, when you hear, um, someone using, uh, words that clutter, you know, their language? Knowledgeable, credible and confident probably don't come to mind.
These are non-words or filler words. As I travel the country, the number one challenge League leaders need to overcome if they want to speak with influence, is the ability to replace their non-words with a pause. We use non-words to buy ourselves time to think about what we want to say. These words become distracting and your potential member or audience misses your message. Instead, give your audience time to hear, understand and absorb your message. Speak in shorter sentences to communicate a clear and concise message.
Benefits for You
Benefits for Your Audience
2. Eye Connection
When you forget what to say, you will look at the ceiling, floor, PowerPoint slides or anywhere away from your audience. When you disconnect you'll say: "uh" "um" "so" "and", etc. You communicate to your members you don't know what to say.
When speaking to more than two individuals, connect with one individual for a complete sentence or thought. Take a moment to pause as you transition your eyes from one individual to another.
3. Get to the Point